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Don't take our word about our service. Our customers depend on us to provide a reliable product and exceptional customer service. We do our best to meet their high standards. Here's what our customers have to say about our efforts.
Toronto, Ontario
"The Sunnybrook Department of Emergency Services moved to Rosterware's DocRoster scheduling system in 2007. We have a large group of full and part-time staff physicians and trading of shifts is very common. There was some trepidation about a big change to the established informal system but the implementation went extremely smoothly with great support from the company throughout the process. Uptake of the system was very rapid and now our group could not live without it. We have expanded its use to trauma and trainee schedules as well."
"This is a great system and its high degree of functionality reflects that it was designed by emergency physicians who understood ED scheduling issues. The software is extremely reliable and the support from Rosterware has always been superb.”
Dr. Jeff Tyberg
Chief, Department of Emergency Services
Sunnybrook Health Sciences Centre
Boston, Massachusetts
"Now that I have used Docroster, I cannot imagine working at a hospital that does not employ it. It has made my life so much easier. Wherever I go, I have access to an up-to-date schedule and messages, and to any shifts that have been posted for trades by my colleagues. Gone are the days of calling/emailing everyone to see who can ‘do me a favour'. The interface is simple and extremely user-friendly. No tutorial was necessary when I started."
"I have not met a single colleague who did not appreciate the Rosterware program, and I highly recommend it."
Dr. Alana Hirsh
Calgary, Alberta
"Docroster has made a huge difference in our work life. I couldn't see going back."
Dr. Neil Collins
Calgary Health Region
Toronto, Ontario
"Rosterware's DocRoster has been highly valuable to our group of emergency physicians. Scheduling over 40 doctors in 2 sites is a complex task. DocRoster has greatly improved the efficiency of this process. The ability to post shifts for trade or giveaway is very user-friendly. DocRoster also provides an archive of exactly who worked when. This is so dependable that we use it in determining our monthly payments."
"Overall it has been a great asset to our department."
Dr. Tim Rutledge
President and CEO
Former Chief, Emergency Services
North York General Hospital
St. Catherines, Ontario
"With 80 plus emergency physicians, 3 ED's, one Urgent Care Centre and another on the way, and emergency docs who crisscross not only our corporation but others hospitals as well, we needed someone or something to sort out the scheduling. DocRoster has done just that."
"As DocRoster becomes more prevalent and emergency physicians more mobile DocRoster becomes a more powerful tool for emergency administrators."
Dr. Keith Greenway
Director of Hospital Medicine
Niagara Health System
Former Chief of Emergency Services
William Osler Health Centre
Saskatoon, Saskatchewan
"We have all been very happy with DocRoster as it has greatly improved our scheduling and trading lives especially now that we are all one big group working at 3 different hospitals. The staff have been very helpful and quick to help."
"You have a great program that you continue to improve."
Dr. Paul Gaertner
Saskatchewan Health Region
Toronto, Ontario
"The Rosterware system is easy to learn; you can almost teach yourself. For me, the workload has probably been cut in half. The response from your support staff has been timely and helpful."
"I believe it was an excellent decision to use Rosterware's systems."
Francesca Settino
Program Assistant
Emergency, Primary Care & Nephrology Programs
Humber River Regional Hospital, Toronto, Canada
Toronto, Ontario
"We have been using DocRoster for several years. It is the easiest way yet to make sure everyone has access to the latest schedule changes anywhere at anytime. It is easy to use, and easy to administer."
"I highly recommend it."
Dr. Howard Ovens
Director, Schwartz/Reisman Emergency Centre
Mount Sinai Hospital
Temiskaming Shores, Ontario
"I have been very happy with Docroster. It has made my life a lot easier and helped our entire medical staff keep their various schedules straight. I have also appreciated the way you have been very responsive to all of my questions."
Dr. Brenda Hardie
Medical Director
Temiskaming Hospital
Brampton, Ontario
"DocRoster has been an invaluable tool in our department. It was easy to learn and our physicians just love it. It has certainly saved my administrative assistant and I countless hours in scheduling.Our physicians now have very little trouble in trading shifts or giving shifts to other physicians and most importantly we have reduced the number of missed shifts to zero."
Dr. Naveed Mohammad
Chief, Emergency Medicine
William Osler Health Centre
Toronto, Ontario
"Being one of the first clients of Rosterware, I can say that I am a happy camper thanks to Rosterware! My workload has been decreased by about 50%. I appreciate the automatic updates to the roster, making the schedule always current. Physicians make their own trades and very seldom call me."
"I love Rosterware; can't imagine going back to the 'old' way of scheduling!"
Virginia Fletcher
Executive Assistant
North York General Hospital
"I have been using DocRoster since its inception. Initially I was a little skeptical, however, after using it, I quickly became a firm believer in its many benefits. With an up to the minute copy of my schedule, it is easy to look ahead when planning events. DocRoster has made it much easier to trade shifts and to free up time for vacations. It is also helpful in picking up shifts if I have a hole in my schedule.As the department's business manager, DocRoster has been very helpful. With a current schedule of the entire group, and with DocRoster's salary calculator, I can ensure accurate and timely payment to our members."
"It is without any hesitation that I fully and completely recommend DocRoster. It is a solid product with numerous benefits to all members of our group."
Dr. Bryan C. Wolff
Emergency Physician
Business Manager
North York General Hospital
"Since I began to use DocRoster my whole professional life has been changed. It is a wonderful way to track your shifts, to pick up new work and best of all, it is fantastic for trading your shifts when you have a conflict or you're going on a holiday."
"I highly, highly recommend it."
Dr. George Adam
"As a physician who worked in three emergencies the job of keeping track of the different rosters, making complicated trades without double booking myself was chaotic. Rosterware has made my life so much easier and organized. I can trade shifts without worrying about conflicts, pick up extra shifts, trade without dozens of phone calls and messages, and view my schedule anywhere on line."
"Rosterware has done a wonderful job by creating a program that is user friendly, easy to access and simple to use.
Great program!"
Dr. Irv Feferman
"Docroster is similar to many new technologies. At first glance, you don't know whether it will be that helpful, then after using it, you can't imagine how you functioned without it.
It saves me time . It also saves me money. Having an official "schedule of record" ensures that there is no confusion."
"Rosterware combines it all: great products, great service, and outstanding value!"
Dr. Arun Sayal
"The beauty of DocRoster is that it is an example of technology working to save you time. Instant online schedule viewing is an asset for those on the go, but allowing the trading of shifts without ever having to pick up a phone or leave a message has been revolutionary."
"Thanks Rosterware!"
Dr. Ed Jin
"I'm quite impressed how easy and useful DocRoster is, even for somebody like me who doesn't spend much time on computers."
Dr. Stephen Shapero
"Rosterware's DocRoster has allowed me to stay organized in the midst of multiple clinical demands and various call groups. I work at two different emergency sites, as well as an after-hours clinic, all of which are on DocRoster. If I need to switch a shift, I can see my schedule for all those places at once. It makes it easier to balance all my different clinical responsibilities with the rest of my life."
"I would highly recommend Rosterware to any group - especially family docs - who have a variety of on-call rosters within the same institution."
Dr. Kimberly Wintemute
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